Student Journey Advisor (m/w/d) Full-time (40 h/w) in Vienna, Austria

The Student Services & Admissions Team at Modul University Vienna is looking for a Student Journey Advisor.

Your responsibilities

• Plan, design and conduct activities with prospective and current students, and involved stakeholders, i.e., parents, relatives, agents, network partners families
• Develop, operationalize and conduct selected recruitment activities in accordance with and in collaboration with external partners
• Identify high quality leads and turn them into high quality students
• Process, review and admit students on an on-going basis in line with MU’s guidelines, rules and regulations, and in close collaboration with the Deans
• Provide support and guidance with regards to student onboarding pre-arrival, i.e., housing and visa support
• Provide support, advice and guidance on extra-curricular activities, volunteer opportunities, health, counseling, support services
• Curate and manage MU Merchandise
• Contribute to producing reports on a prospective, admitted and enrolled students
• Manage and actively shape MU’s profile in strategic networks (i.e., EUC, IACAC, CIS)
• Identify brand ambassadors for MU, guide and manage their activities
• Collect insights and information on the customer and use this information to enhance the customer experience
• Identify recruitment opportunities using data profiling and analytics

Your profile

• University degree or equivalent.
• Ideally a minimum of two years full-time relevant work experience, preferably in higher education or familiarity with a university environment.
• Strong organizational skills, proven ability to work independently, prioritize tasks and multitask.
• Proactive, agile and engaged attitude with a business & results-driven mindset.
• Effective planning and time management skills.
• Excellent verbal and written communication skills in English (at C-level) are a must and German are an asset.
• Secure user of MS 365 products.
• Valid work permit in Austria.

Why join us?

• A challenging and varied job at a private university which is looking to further expand its programs, research activities, and student numbers.
• Flexible working hours.
• An international and multicultural working environment.
• Positive working atmosphere.
• A gross annual salary of EUR 28,000 (full-time basis) with additional remuneration based on qualifications and experience.