Job Overview

Are you ready to join us?

To enhance our team in Graz and to start immediately, we are currently seeking a



  • Passionate about customer service and strive to go above and beyond to serve others
  • Knowledgeable or interested in luxury lifestyle – including travel, fine dining, shopping or global events
  • A self-starter – driven to deliver bespoke services in a timely and professional manner, always showing good empathy
  • Eager to serve and manage affluent, high-net-worth individuals
  • Ready to develop and grow a long-term career with a very dynamic and unique business platform
  • A master problem solver who is always looking to go the extra mile


  • Intensive & extensive phone and email-based correspondence in accordance with company standards
  • Reactively handling all incoming requests from members and provide creative options in a timely manner
  • Proactively engage members by delivering service excellence and understanding the need for excellent client empathy, optimising members’ overall experience
  • Building trusted relationships and strong rapport with international high-profile clients


  • Excellent written & oral communication in English (a MUST)
  • A minimum of 1 year experience in any of the following sectors: Executive/VIP support, Guest Relations, Lifestyle, Account Management, Luxury Travel & Leisure
  • Strong interpersonal skills – outstanding telephone manner
  • Creative problem solving, multitasking, and prioritising of skills coupled with top-notch organisational skills with attention to detail
  • Good team player, independent and able to work under pressure
  • Experience handling confidential information using discretion and sensitivity at all times


  • A global business with comprehensive on-the-job training
  • An attractive remuneration package: 5-day work week, staff activities, annual leave and holiday
  • Contracted hours Monday to Friday from 9:00am – 6:00pm. Occasionally you may be required to work different or additional hours to support the broader team on shift pattern to fulfil the duties of the role.

The position is full-time with a trial period of six months. In keeping with legal requirements, the position shall be paid an annual minimum gross salary of 32,200. – Euros on a full-time basis. The reality, however, is quite different – we shall negotiate the actual salary with you personally. Discover new opportunities and individual career perspectives with us. We look forward to receiving your application via email to!

EliteClub Austria GmbH

Grazbachgasse 89 – 91, A-8010 Graz

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