LIFESTYLE JUNIOR MANAGER (F/M/X)

Job Overview

Are you ready to join us?

To enhance our team in Graz and to start immediately, we are currently seeking a

LIFESTYLE JUNIOR MANAGER (F/M/X)

IF YOU ARE:

  • Passionate about customer service and strive to go above and beyond to serve others
  • Knowledgeable or interested in luxury lifestyle – including travel, fine dining, shopping or global events
  • A self-starter – driven to deliver bespoke services in a timely and professional manner, always showing good empathy
  • Eager to serve and manage affluent, high-net-worth individuals
  • Ready to develop and grow a long-term career with a very dynamic and unique business platform
  • A master problem solver who is always looking to go the extra mile

KEY FOCUS & RESPONSIBILITIES:

  • Intensive & extensive phone and email-based correspondence in accordance with company standards
  • Reactively handling all incoming requests from members and provide creative options in a timely manner
  • Proactively engage members by delivering service excellence and understanding the need for excellent client empathy, optimising members’ overall experience
  • Building trusted relationships and strong rapport with international high-profile clients

WE ARE LOOKING FOR TALENT WITH:

  • Excellent written & oral communication in English (a MUST)
  • A minimum of 1 year experience in any of the following sectors: Executive/VIP support, Guest Relations, Lifestyle, Account Management, Luxury Travel & Leisure
  • Strong interpersonal skills – outstanding telephone manner
  • Creative problem solving, multitasking, and prioritising of skills coupled with top-notch organisational skills with attention to detail
  • Good team player, independent and able to work under pressure
  • Experience handling confidential information using discretion and sensitivity at all times

WE OFFER:

  • A global business with comprehensive on-the-job training
  • An attractive remuneration package: 5-day work week, staff activities, annual leave and holiday
  • Contracted hours Monday to Friday from 9:00am – 6:00pm. Occasionally you may be required to work different or additional hours to support the broader team on shift pattern to fulfil the duties of the role.

The position is full-time with a trial period of six months. In keeping with legal requirements, the position shall be paid an annual minimum gross salary of 32,200. – Euros on a full-time basis. The reality, however, is quite different – we shall negotiate the actual salary with you personally. Discover new opportunities and individual career perspectives with us. We look forward to receiving your application via email to career@eliteclub.com!

EliteClub Austria GmbH

Grazbachgasse 89 – 91, A-8010 Graz
www.eliteclub.com

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