FRENCH- or ITALIAN-speaking Customer Happiness & Operations Intern (m/f)

Job Overview

CheckYeti GmbH

FRENCH- or ITALIAN-speaking Customer Happiness & Operations Intern (m/f)

for holiday activities start-up in Vienna, 4-6 months, full time

CheckYeti is the leading online marketplace to search, compare and book winter and summer holiday activities. After significant growth over the last 24 months CheckYeti today features over 12,000 activities in more than 1,000 destination in 16 European countries.

We are looking for a dynamic French OR Italian-speaking Customer Happiness Intern to join our Operations Team and help us to quickly grow the business further.

Your tasks

  • Customer interaction via phone, chat or email
  • Consultation and sales talks (after initial training)
  • Constant learning and implementation of improvement measures
  • Collection of feedback for management, business development, marketing and product development

Your profile

  • Communicative personality, Customer-centric mind
  • Proactive “can do” mentality
  • Very diligent, independent and goal-driven way of working
  • High level of personal commitment and flexibility
  • Hands-on team player and open for feedback
  • Native French or Italian & excellent English skills (Spanish/German a plus)
  • Outstanding academic performance (university/FH)
  • Passion for winter/outdoor sports and/or the tourism industry

We offer

  • An experienced team with a strong passion for the project, a clear vision and a lot of fun in a dynamic start-up atmosphere
  • Coaching by Customer Happiness/Sales Team Leads and Head of Operations
  • Daily interaction with the core team and the founders
  • The chance to shape CheckYeti in an early development stage, work on challenging tasks and gain insights into the online business and entrepreneurship
  • Fun team events (sledging, skiing, bouldering, ice skating, beach volleyball, laser tag, games night, pub quiz, yeti bbq…)
  • Based in Vienna, the best city on this planet to live in 😉 with attractive office location next to the Opera
  • 1,500 Euro gross per month + high performance bonus

Please send your CV incl. a strong letter of motivation to [email protected]

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