FICO Debt Manager Specialist in Vienna (f/m/x) limited till 06/2023

Raiffeisen Bank International

Job Overview

International business requires an international corporate philosophy. Are you open to new ideas and do you value cultural diversity? At Raiffeisen Bank International, we are pleased to have more than 16 million customers in 13 CEE countries. And our journey continues – with exciting new issues for us to tackle such as digitalisation and changing customer needs. Join us on our journey.

FICO Debt Manager Specialist in Vienna (f/m/x) limited till 06/2023


For the implementation and upgrade of FICO Debt Manager we are searching for a specialist that will support us through the project phase together with our network units. In your backpack you have a deep knowledge of collections on cloud innovation.

What you can expect:

  • Provide hands-on functional support to the NWU project teams during the upgrades of FICO Debt Manager (on Cloud as well as on premise)
  • participating in all project workshops and team meetings
  • Reviewing of Debt Manager legacy versions configuration and setting up system base configuration in the newest version of Debt Manager
  • Reviewing existing collection strategies and redesigning them according to the specifics of the latest Debt Manager versions
  • Driving and documenting workflow configuration, build and unit testing
  • Assisting in data mapping related tasks including migration data mapping
  • Actively participating in inbound and outbound integration analysis as well as in end-to-end process scheduling and setup together with the project team from NWU and the vendor
  • Supporting NWUs during Go-Live and Post Go-Live activities
  • Providing system knowledge and coaching to the NWU team members during the entire process

What you bring to the table:

  • Required deep knowledge in FICO Debt Manager version 9.x, 10.x or 11.x
  • Good analytical skills and solution oriented
  • Project and change management know-how
  • 2 – 4 year experience with legacy FICO’s Debt Manager collection system (version 7 and older)
  • IT systems implementation and project management background
  • Knowledge of Collections processes and tools
  • Good presentation and facilitation skills
  • Open to new ideas
  • Top English language skills, knowledge of any CEE language would be an advantage
  • Willingness to travel (min. 75%)

What we offer:

  • You’ll work in an international team at a leading bank
  • You’ll benefit from flexible working arrangements and determine your own work-life balance
  • You’ll benefit from the very latest in tailored professional development
  • You’ll earn an appropriate salary starting at gross p.a. 60.000 including overtime

RBI AG is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ethnicity, race or color, national origin, religion, political or other opinion, gender, sexual orientation or disability.

We are looking forward to receiving your online application!
Share this job

“By expats for expats” is the first expat friendly job platform and recruiting agency in Austria.