Demand Response Expert (m/f/d)

Job Overview

Borealis AG

Demand Response Expert (m/f/d)

Are you looking for a chance to drive an organisation forward with your expertise? As a Demand Response Expert you will be responsible for monitoring and steering the execution of the demand plan with the objective to maximise margins in balance with customer experience. In this challenging role you will ensure that the demand plan is executed by following up on the order income of the relevant business cluster as well as propose and initiate corrective actions.

In your ambition to drive forward, we expect you to:

  • Ensure that the defined segmentation rules are enforced during execution of the demand plan in your area, specifically regarding product prioritization & service levels.
  • Collect and leverage downstream channel data in your decisions & initiate actions towards the sales community in case of demand shortfalls.
  • Apply demand response processes, rules & tools as applicable to the respective business cluster and contribute to their continuous improvement.
  • Provide proposals for margin & volume thresholds used to steer the demand response process and give quantitative input to the demand planning team to prepare for the following planning cycle.
  • Analyse the current order income of the relevant business cluster, the level of cancellations plus determine expected over-/underselling of the sales plan and provide information to different stakeholders.
  • Offer excess inventories to sales, collect & prioritize sales opportunities.
  • Support in abnormal demand scenarios by responding to supply disruptions and providing analysis, solution proposals for quality decision-making as well as alignment with Demand Planning on mid-term impact.

About you

  • Strong self-confidence and stress resilience, combined with the ability to work as part of a team
  • Challenger of information combining data driven decision making with industry know-how related to the respective business cluster
  • Flexibility in a constantly changing environment and ability to understand all perspectives and different factors influencing the business.
  • 3 years’ experience in Demand or Supply Planning or Customer Service
  • 5+ years’ experience in a commercial, business, operations or supply chain environment
  • Advanced skill set with MS Excel is a must


  • University degree in a related field (Supply Chain, Business Management, Economics, Engineering)
  • Preferred: S&OP/Supply Chain professional training, SAP-APO + R/3 or comparable planning and ERP tools knowledge
  • Fluency in English
  • Commercial literacy

About Borealis and our offer

We are here for you! If you have any questions, please contact Daniar Ramankulov, ( Please note that applications via e-mail will not be accepted since we are serious about protection of your personal data, so thank you for applying online by clicking here!
Following Austrian law regulations, we offer, reflecting your experiences, skills and competencies, competitive compensation based on the collective labour agreement chemical industry starting at EUR 63.000 annual gross salary (based on 38 hrs/week) and are willing to pay more based on your experience and background. In addition, we offer a yearly bonus and a voluntary company pension plan.

We reserve the right to close this vacancy for further applications when we have received sufficient applications that meet the advertised requirements and will contact you as soon as screening is closed.

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