Deal Desk Coordinator

Job Overview

Deal Desk Coordinator

AT – Vienna

Job Description

We are looking for someone who will participate to bring our business and talented team to the next level. The role will be in a global Deal Desk team and is reporting to the Director of Sales and Marketing Operations.

The successful candidate will be comfortable helping and building the existing strong and successful culture and relationships with key business partners and sales teams as improve and extend the duties of Deal Desk.

Responsibilities
•Ensure compliance with published sales and business approval policies
•Administer deals desk functions including, but not limited to: contract research, creation of price quotes, business approvals, order requests for varying levels of deal size and complexity
•Manage Partner with the sales organization to problem solve and structure strategic deals
•Work cross functionally, collaborate and build proactive & positive relationships with peers, managers, sales operations, shared services, and account teams to ensure consistency within processes. Determine best practices, and work efficiently to help facilitate deal approvals/closure
•Contract Management
•Manage end of month and end of quarter bookings process including creation of a deal list
•Provide ongoing recommendations regarding the improvement of deal desk and company deal policies
•Serve as a trusted advisor to field sales on pricing, product configuration, and business terms to support the sales effort. Work together in the phases of the development, review, and acceptance of quotes and bids
•Identify and drive implementation of new tools and process improvements to support growth
•Provide training to the sales team on deal structuring and best practices to increase awareness and accelerate deal velocity

Qualifications
•3-5 years of experience in a global Finance, Revenue, Salesops or Deal Desk role; software/Xaas experience required
•A thorough understanding of the sales process and the ability to navigate and progress long, complex sales cycles
•Strong business acumen with excellent communication skills – verbal and written in English
•Adept at business partnering and working with cross functional teams, building meaningful business relationships along the way
•Self-motivated and able to work under pressure; dependable with deliverables and deadlines, able to multi-task, able to work in a global team
•Able to adapt to a constantly changing environment
•An ability to operate independently with limited direction/supervision
•Experience in negotiating and managing deals in a direct and channel environment
•Understanding of accounting standards and revenue recognition; working knowledge of 606 a plus
•Proficient in Salesforce.com quote to order process
•Experience with complex deals (e.g. multi-year with ramp-up)
•Strong comfort level writing custom terms
•Adaptable to rapid change
•Motivated problem solver with the ability to sort through issues to create and recommend improvements
•Salesforce.com experience

Personal Qualities
•Outgoing and comfortable building cross-functional relationships
•Accurate and efficient
•Comfortable with organizational changes in a fast-moving environment
•Demonstrate good judgment in solving problems as well as identifying problems in advance and proposing solution
•Strong attention to detail
•Ability to handle through conversations and drive consensus on complex and difficult subjects
•Strong sense of ownership and accountability
•A good sense of humor

Additional Information
We offer:
•Market conform salary + success-oriented bonus
•Favorable working atmosphere in a rapidly expanding company
•Personal and professional development
•Variety of career opportunities and a wide range of tasks
•Permanent, full-time employment

Tricentis is proud to be an equal opportunity workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran.

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Company Description

With the industry’s #1 Continuous Testing platform, Tricentis is recognized for reinventing software testing for DevOps. Through agile test management and advanced test automation optimized to support 150+ technologies, we provide automated insight into the business risks of your software releases–transforming testing from a roadblock to a catalyst for innovation. The result is accelerated software delivery speed, improved cost efficiency, and reduced business risk.

Tricentis is the only vendor to achieve “leader” status in all three top analyst reports (i.e., the “Triple Crown.”) This honour is based on our technical leadership, innovation, and a Global 2000 customer base of 1500+ companies, including global enterprises such as Allianz, Cisco, Dolby, First Data, HSBC, Office Depot, Samsung, Starbucks, Vodafone, Whole Foods, and WorldPay. Customers rely on Tricentis to achieve and sustain test automation rates of over 90 percent–increasing risk coverage while accelerating testing to keep pace with Agile and DevOps.

Tricentis has a global presence in Austria, Australia, Belgium, Denmark, Germany, India, Netherlands, Singapore, Switzerland, Poland, United States, and the UK.

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