CUSTOMER SUPPORT AGENT – SALZBURG

Job Overview

ITSP SERVICES GmbH

IF YOU ARE LOOKING FOR A NEW CHALLENGE IN AN EVER-CHANGING AND DYNAMIC ENVIRONMENT, THEN THIS IS THE PLACE FOR YOU!

We are one of the longest-serving e-businesses in Austria. With over 20 years experience in the online industry, our success is based on a tradition of business integrity and a customer-oriented approach. Due to the company’s continued growth, we are looking to strengthen our team in Salzburg, Austria.

CUSTOMER SUPPORT AGENT – SALZBURG

DISCOVER YOUR CHALLENGES

  • Handle customer queries via chat/e-mail/phone.
  • Build lasting relationships with customers through listening and problem-solving while offering suitable solutions via our products and services.
  • Ensure customer satisfaction through exciting and engaging customer experiences.
  • Skilfully apply knowledge when faced with unique situations.
  • Adaptable to fit changing customer needs and job requirements.

OUR OFFER

  • We offer you to be part of an open-minded and committed team
  • We offer you a full-time permanent contract which includes some weekends
  • We offer you a salary of €29,000 (gross) per year to start your career with us
  • A modern and dynamic working environment in the heart of Salzburg

DISCOVER YOUR SKILLS AND ATTRIBUTES

  • Strong customer focus
  • Problem solving and analytical skills
  • Excellent English skills, both verbal and writing. Excellent French and Italian are a plus
  • Ability to multi-task, prioritise and manage time effectively
  • Ability to work independently and in a fast-paced environment

If that’s exactly what you are looking for and you have a valid permit for working in Austria, then please send your application (including permit) and quoting reference KR1 to:

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