Customer Success Specialist SEE (m/f)

Job Overview

Customer Success Specialist SEE (m/f)


PlanRadar is a fast-growing global company with an award-winning solution for documentation and communication in the construction and real estate industry. We have customers from more than 40 countries worldwide and every single month thousands of new users register to use PlanRadar in their projects.

We are looking for an experienced Customer Success Specialist for the SEE region to join us in our headquarters in Vienna.


  • Advising and supporting users after they become customers
  • Proactive demonstration of possible use cases and best practice
  • Caring for and improving relations with existing customers
  • Interface between existing customers and sales teams


  • Professional experience in a similar position
  • Experience with web applications and mobile devices
  • High IT affinity and basic understanding of IT systems
  • Strong technical understanding
  • Croatian Native Speaker
  • Fluent English, Slovenian is a plus
  • Independent and solution-oriented way of working
  • Strong communication skills and sales talent


  • Room for personal and professional development
  • Challenging and diversified line of action
  • Working in a fast-growing company with international customers and investors
  • Motivated and agile team with a common vision
  • Attractive salary + performance based bonus
  • Additional benefits like team events, free drinks & snacks

The annual gross minimum salary according to the collective agreement based on the Austrian law for this position is EUR 28,000.-. This includes: full health insurance, occupational accident insurance, public pension scheme and public unemployment insurance. Depending on your individual professional qualifications and previous experience your salary could be significantly higher.

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