Certification and Service Enablement Project Manager (m/f/d)

Job Overview

tolltickets GmbH is a leading national and international service provider in the field of toll and transaction accounting and IT services, both in B2B and B2C business. tolltickets GmbH gives private and business customers from all over Europe access to the European toll network, provides them with the corresponding toll products and takes over billing from a single source for all tolls in Europe.

In addition, tolltickets GmbH acts as a full service provider in the context of the provision of IT services and the operation of transaction processing software for fuel card issuers and business customers. tolltickets GmbH is a young, dynamic and rapidly growing company with flat hierarchies and fast decision-making processes.

Certification and Service Enablement Project Manager (m/f/d)

Place of Employment : Wien (Austria) or Rosenheim (Germany)

Main Objectives

Within the Projects, Certifications & Enablement team of the tolltickets Technical Department (tolltickets GmbH is a company of the KapschTrafficCom Group), the Certification and Service Enablement Project Manager is responsible to execute electronic tolling certification projects and/or to enable electronic tolling services for our customers. You will be required to get a comprehensive understanding of the project scope, and to secure a consistent and coordinated execution between the customers, the tolltickets/Kapsch internal functions (sales, development, operations), and the certification authorities. The role works in close cooperation with the other project managers in the team, and with the system engineers and system architects in the department.
Regular travels are required between Wien (Austria) and Rosenheim (Germany), where our teams are based.

Responsibilities and Challenges :

  • Responsible for the execution of the whole project
  • Is the voice of tolltickets, and its official representative in the project
  • Coordinates the communication flow with the relevant external stakeholders (primarily tolltickets customers and certification authorities)
  • Guides the resources allocated to the project, coordinates the internal and external contributors
  • Initializes, plans, regulates, controls and closes the project
  • Defines the basic conditions of the project (scheduling, resource planning, project organization) to an appropriate level of granularity
  • Supervises the progressive release of project deliverables and documentation
  • Identifies and monitors project risks and opportunities, and defines risk mitigation measures
  • Responsible for trouble shooting and participation in crisis resolution
  • Supports problem and conflict solving during planning, processing and closing
  • Secures the hand-over to Technical Operations and Business Operations

Most Relevant Stakeholders

The role reports directly to the lead of the Projects, Certifications & Enablement team; it closely coordinates with the internal tolltickets and Kapsch organisations ; and it also interacts regularly with the tolltickets’ customers and the certification authorities through different European toll domains.

Required Qualifications and Skills

  • Master’s degree in business administration, in engineering, or in another comparable discipline
  • Practical background in project management (scope, change, risk, stakeholder engagement, communication…) in an international multicultural environment
  • Understanding of delivery processes, methods and sub-processes
  • Experience with B2B customer relationship management
  • Effective communication and relational skills, in a cross-functional and cross-cultural context
  • Professional working proficiency in English
  • Assertive and flexible team player
  • Self-driven, focused, results and quality oriented
  • Willing and ready to take on responsibility
  • Understanding of DSRC and GNSS tolling technologies and of the electronic tolling services and solutions (EETS) would be a plus

Please send your application documents (CV in English) including salary range expectations by Email to personal@tolltickets.com.

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